Our chatline is available Monday-Thursday, noon-4 p.m. Outside of those hours, please access our services by calling our 24-hour hotline at 540-639-1123. If you are in immediate danger, please call 911.
Since 1977, we have been answering a 24-hour hotline, but knowing many people prefer to chat, we are now expanding our hotline services to include a chatline.
Reasons To Chat With Us
If you have questions about sexual abuse or domestic violence, or unhealthy relationships.
If you have questions about WRC services or programs.
If you would like information about how to help a loved one or friend who may be experiencing violence.
When You Chat With Us
You will chat with a trained crisis intervention specialist/advocate.
Our advocates will give you a chance to talk about what has happened and provide information, referrals, and resources.
Our chatline is much like other instant messaging you may have used, but with more safety and security features.
How does the chatline work?
Our chatline is anonymous and you may share with us what you choose. Please keep in mind that you can click the “quick escape” button anytime throughout your chat if you need to exit quickly. Once you begin chatting, one of our trained advocates will reply and you’ll be able to continue sending messages to each other until you decide to end your chat session. When you decide to end your chat, all you have to do is hit “end chat,” then the chatline window will disappear, deleting all record of your conversation.
When might we have to report what you tell us?
We are mandated reporters and we have to follow Virginia state reporting laws. If we believe you are under 18 and you tell us any information that makes us think you are being abused or neglected, this information might be shared with other adults to help keep you safe. You are in charge of how much identifying information you share.
What does using the chatline service cost?
Data cost may apply when you use chat services from your cell phone or tablet.